This content has been adapted from Morneau Shepell's workhealthlife.com, part of the CDSPI Members' Assistance Program (MAP). MAP is available to you, your family and team member.
Access their website here.
As dental offices across Canada make plans to reopen, the question on everybody’s mind is What will the post-COVID-19 workplace look like? Fear of the unknown makes everybody anxious, and unless managed effectively, negative behaviours at work can undermine the transition process.
And with more than one professional’s interest to account for, including associates, dental hygienists and dental assistants, acknowledging different perspectives and working together, for the safety of staff and patients, will be essential to a smooth transition to the new normal.
Here are some simple steps to make reopening the office as successful as possible for you and your team:
Be Prepared
The most important reaction you need to deal with is your own. You may not like the changes that are taking place, but your team needs to see you being optimistic and focussed on the opportunities that change may bring.
Manage the Change
Help your team through the process with support and reassurance:
- Talk and listen to as many team members as you can. Give them an opportunity to vent their concerns and frustration.
- Give people time to adjust. Be patient and anticipate a period of transition.
- Communicate the rationale behind the changes and explain how it will affect team members.
- Focus on short-term objectives.
- Make sure team members have all the information and resources they need.
Coping with the Change
As a team leader, it is important you find healthy ways to cope:
- Develop a support network. It is easier to cope when you have trusted people around you to share problems and advice.
- Take care of yourself. Avoid over use of alcohol. Exercise, meditate, and get plenty of sleep.
- Stay focussed on doing what you do best.
- Don’t be afraid to ask for help if you need it.
