Cyber Security Series Part Three: CDA Tools and Services to Support Your Practice

Are you and your staff sharing a username and password? This could be a cyber security risk for your practice.

In this third and final instalment in our cyber security series we’re sharing our conversation with CDA’s Associate Director of Practice Support, Geoff Valentine, who discusses where to begin when tackling this every-changing and massive topic, and what the resources and services CDA uses to support dentists in protecting themselves, their patients, and their office from cyber breaches.

Key Discussion Topics:

• Cyber security policies and procedures for your staff that protect your practice against internal breaches.
• How CDA secures and authenticates e-claims from dental offices using unique, CDA Digital IDs.
• Why it’s important to create individual logins for staff to safely and securely use the CDA Practice Support Website.
• How to balance convenience with security when selecting cyber security practices.
• Using CDA Secure Send instead of email to send files, share information securely, and make referrals.
• Resources and tools for enhancing your cyber security systems and practices.

Tools and Resources

• Government of Canada’s Get Cyber Safe website and guidebook for small business (PDF available). 
• Follow Get Cyber Safe on Twitter to keep up to date on the latest cyber security news and strategies.
• CDA Secure Send frequently asked questions
• CDA Practice Support Services website 
• Get Cybersafe: Protect while you Connect (PDF)

Contact the CDA Practice Support Service Help Desk for Support

Contact the CDA Help Desk during business hours to speak to a CDA service specialist.

1-866-788-1212
(Monday – Friday from 7:30 AM to 8:00 PM Eastern Standard Time)
Email: pss@cda-adc.ca
Fax: 1-613-523-7070

Leave a comment about this post in the box below or send us your feedback by email at or call us at 1-855-716-2747.

Until next time!

Chiraz Guessaier, Manager CDA Oasis