Kathleen Bokrossy, RDH and President of rdhu.ca, is presenting a series of 3 webinars on the best kept secrets to grow your dental practice. In this post, we feature a video of the second webinar: 8 Secrets to Growing your Practice: A Breakthrough Blueprint.
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8 Secrets to Growing your Practice: A Breakthrough Blueprint
Highlights
After customizing your message, you must WOW your patients.
Patients’ experiences begin before they get to your office:
- Make it easy for patients to do business with you through positive experiences that start with their telephone interaction with your office.
- Ensure your office environment, including the reception area, is comfortable, calm, and welcoming.
Exceed your patients' expectations
- Add conveniences, such as WiFi, iPads, beverages etc. in the waiting area.
- Educate your patients and give them tools to optimize their health - patients who feel healthy and happy will refer patients to your practice.
Watch the video presentation