CDA Oasis Conversations: Strengthening your IT System and Complying with Privacy Laws
In a series of video interviews, Anne Genge, CEO and Co-founder of Healthcare Compliance Network Inc., speaks with Dr. John O’Keefe about the importance of spotting and dealing with computer systems vulnerabilities that may occur in the dental office. This is the first video in the series.
Anne Genge is a Certified Information Privacy Professional with the International Association of Privacy Professionals. She also holds certifications for HIPAA, Credit Card Security, Internet, and Network Security. With over 20 years of experience, Anne knows the challenges healthcare providers face with technology. She and her team at HCN work with dental and medical professionals daily to minimize data risk and maximize patient care.
Dentistry, although an important aspect of healthcare, has been left to fend for itself with respect to understanding and adhering to privacy laws for the protection of patient information. Practitioners must abide federally by PIPEDA (Personal Information Protection and Electronic Document Act), provincial regulations as well as the provincial college’s electronic document regulations.
The guidelines are the “rule book” dentists must follow for the following reasons:
- Patient data = business data
- Patients’ trust and confidence that we are protecting ALL their information is crucial
- Practice’s reputation and credibility is at stake
- Risks of external breaches of security must be considered and protected against
Surprisingly, the majority of data breaches take place in the healthcare industry and the dental practice environment serves as a “perfect storm” since most dental practitioners operate in silos or isolation from larger healthcare institutions. Staff is not always well-trained with respect to privacy, and security solutions can be expensive.
Watch the video