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Clinical Systems

What are the best practices for building high performance in human resource management?

In response to the survey on Stress points in the Dental Practice, we introduce a series of posts related to the topics identified in the survey responses. This post relates to human resources management. This summary is based on the article published in the Global Business and Organizational Excellence: best practices for building high performance in human resource management (January 2014) Context Human resource (HR) professionals have long realized the value of learning from leading organizations’ experiences that taking a best practices approach to the HR function can drive the high performance necessary to survive and thrive in a competitive market. An overview of ...

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How do I register for the new CDA member service e-Referral?

Step by Step Instructions Visit www.eReferralService.com  Click on “Register” Select your position by clicking on “Register as a Dentist” or “Register as Office Staff” Office staff simply fill in and submit the form to complete their registration; Dentists continue with the following steps Select your responsibility by selecting “Health Information Custodian” or “Agent” Fill in and submit the form.  

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What are the benefits of the new CDA member service eReferral?

Dentists have asked: What are the benefits of eReferral? eReferral Service enables dentists to share patient cases in a secure and compliant fashion. By delivering a unified system that provides the highest level of protection, the eReferral Service empowers Canadian dentists to become responsible custodians of patient information.

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How do you manage fear and anxiety in the dental clinic?

This summary is based on the article published in the Australian Dental Journal: management of fear and anxiety in the dental clinic: a review (December 2013) Access Wiley Dental Publications Context and Purpose of the Review People who are highly anxious about undergoing dental treatment comprise approximately one in seven of the population and require careful and considerate management by dental practitioners. The article presents a review of a number of non-pharmacological (behavioural and cognitive) techniques that can be used in the dental clinic or surgeryin order to assist anxious individuals obtain needed dental care. Practical advice for managing anxious patients is provided ...

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What is e-Referral Service and how can it help your practice?

  Your solution to exchanging patient health information

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Super Dentistry: How to increase efficiency and productivity in general dentistry?

This summary is based on the article published by Dental Economics: Increasing efficiency and productivity in general dentistry (October 2013) By Dr. Guy Gross “Super” dentistry: “By offering patients expanded options, we go above and beyond the usual scope of general dentistry, striving toward our goals of clinical excellence while keeping patients in-house and increasing productivity.” “We use cone beam 3-D imaging to help us reach our goals with increased precision and confidence.” It offers a thorough analysis of bone structure, bone volume, and tooth orientation. For implants, software allows to see if the implant can be placed in its optimal ...

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Practice leader: how do you build a good team?

This summary is based on the article published in Dental Economics: Leading the practice team to success (August 2013) Many excellent dentists struggle with their responsibilities as leaders, especially in the area of team management. Contending with reality The team is usually made up of front desk coordinators who usually have no formal training and of dental assistants and hygienists who have clinical training, but typically have no training in the practice management aspects of their jobs. Even when dentists hire office managers, they may lack formal training or experience relevant to dental practice operations. This is the reality for ...

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Does gender matter in patient-provider interactions?

This summary is based on the article published in the Dental Clinics of North America: Interactions between patients and dental care providers. Does gender matter? (April 2013) Key Messages Gender differences exist both in verbal and nonverbal communication. Earlier research on the effects of patient-provider congruent relationships focused mainly on demographic similarity, whereas newer research argues that perceived similarities are more predictive of treatment outcomes. When it comes to gender impact on communication in the dental office, research showed that both the dentist and patient applied traditional gender stereotypes to perceptions of dentists and perceptions of patients. Pediatric patients prefer ...

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