Transitioning into a new practice as a new buyer or as a new owner after owning other practices has its unique challenges. In this video, Timothy Brown, CEO of ROI Corporation, discusses with Dr. Suham Alexander the strategies to make this transition easier. It is important to understand that patients also need time to adapt to this change along with the dental team.
- Gain the trust of the new employees
- Try not to make any significant changes in the first year
- Initial changes that are required should be “invisible” to the patients and move slowly
- If new policy or system changes need to be made sooner, try to involve the team as they may have valuable information to share about how patients may perceive the changes