As dental insurers increasingly use predictive analytics to review claims and identify unusual billing patterns, dentists need to understand how these technologies are being applied and the potential implications for their practices. Although insurer audits and dentist delistings remain relatively uncommon, the consequences can be significant for both dentists and their patients.
In this CDA Oasis discussion, Dr. Aaron Burry, chief executive officer of the Canadian Dental Association, discusses the evolving dental benefits environment in Canada, how dentists can protect themselves through sound documentation and billing practices, and how CDA is working with insurers and regulatory authorities to promote fair and transparent audit and delisting processes.
Read the CDA op-ed:
