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Understanding Grey Market and Non-Compliant Dental Products

Counterfeit, grey market, and non-compliant dental products present growing challenges for dental practices. While some products may appear to offer cost savings, they can raise important questions about quality, safety, regulatory compliance, warranties, and patient safety.

In this CDA Oasis discussion, Peter Jugoon, the SVP, Dental, at Medline Sinclair, and Scott Kennedy, director at Henry Schein Canada, explain why and how legitimate products can be diverted from authorized supply chains, and offer advice on identifying warning signs that should raise concerns.

The Dental Industry Association of Canada (DIAC) guide on grey market and non-compliant dental products can be downloaded below.

Helpful links:

Watch the Conversation (15'34")

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