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When not properly managed, burnout can affect more than just the individual concerned – it can impact the dynamics of an entire workplace.
In this Oasis discussion, Dr. Jessica Metcalfe, a general dentist and strategic leadership and workplace culture consultant from Victoria, B.C., outlines how poorly managed burnout can impact the workplace. She shares strategies that dental practice owners can employ to mitigate the negative effects of burnout in their office.
“Culture is not just a set of values that you put up on your website. It’s the stories that you hear from patients. It’s how your team starts to acknowledge and make decisions based on what those values are.”
Dr. Jessica Metcalfe
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