This month, Anne Genge, certified cybersecurity and privacy expert for the dental profession, discusses Incident Management in the dental office, highlighting some of the key steps in being prepared including:
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- Having an office policy and an incident response plan
- The importance of designating an individual or team to lead the response
- The importance of maintaining records
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"No matter how great a job we do we still need to think about incident management - the different things that can go wrong and what our response is going to be."
Anne Genge
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- PDF Download: Incident Management Procedures Checklist
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