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Mind Your Business

What Does the Latest Worldwide Cyber Attack Mean for You?

As the workweek begins, many are concerned about the spread of malicious software that seized hundreds of thousands of computer systems around the globe late last week. Anne Genge comes back to tell us more about the nature of the attack, what it means for Canadian dentists and the best ways to protect your practice from these cyber attacks.   Refresher on Ransomware Additional Oasis Resources Ransomware – An update with Anne Genge Dental Staff Computer Use: Safe Practices The Impact of Human Error on the Practice’s Systems and Processes Privacy Policies, Documents, and Procedures Backup Essentials for Dental Practices ...

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How Important is Cashflow for the Dental Practice?

Tim Brown explains why “cash is King” in this video interview with Dr. Suham Alexander. Cash flow helps to determine the value of a practice and its debt-serviceability. In short, cash flow directly impacts its sale price. However, cash flow varies according to the stage or life cycle of the dental practice. Early on, especially as a start-up, a dental practice may cash flow negatively due to large initial investments in equipment and supplies. Between 5 to 10 years, it is not uncommon for a practice to cash flow upwards of 15-20% of revenues and even as high as 35%. ...

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CE Showcase ASM2017: Bring It On – Strategies to Create a Positive Workplace

Dr. Suham Alexander met with Meg Soper, motivational speaker, to talk about her lecture at the upcoming #ASM150: Bring It On – Strategies to Create a Positive Workplace. Highlights This high-energy and interactive presentation offers a lighthearted look at the stresses we face as health professionals. It will tackle such issues as life balance, effective communication, managing conflict and dealing with different personalities and generations in the workplace. Through laughter and interactive energy, people come away with a better understanding of each other’s challenges and unique qualities. Whether it is patient or internal communication, you will leave armed with practical strategies ...

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CE Showcase ASM2017: Ask and Ye Shall Receive! The Art of Getting To “Yes”

Dr. Suham Alexander met with Dr. Mark Hyman, adjunct full-time professor at the University of North Carolina School of Dentistry, to talk about her lecture at the upcoming #ASM150: Ask and Ye Shall Receive! The Art of Getting To “Yes” Highlights Most people never receive optimal care because no one ever asked! Your team’s skill, talent and abilities are wasted if the patient doesn’t say “Yes.” Learn the 10 characteristics of super dental teams and the 10 steps to hearing “Yes” every time. Discover the five questions you must answer and the five keys to effective listening. Bring back to your ...

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CE Showcase ASM2017: Advertising in Dentistry: Ethical Perspectives

It was a pleasure for me to speak with Dr. Jos Welie, Professor in the Center for Health Policy and Ethics at Creighton University, in Omaha. In an era where social and digital media are becoming too mainstream, and with heightened competition, where does advertising  in dentistry stand and does it succeed the ethics test? Dr. Welie is a speaker at #ASM150 and his lecture will be presented along with Drs. Speers and Quiñonez and is titled: Advertising in Dentistry: Ethical Perspectives. Chiraz Guessaier, CDA Oasis Manager   Highlights Why is advertising (as opposed to simply informing patients) an ethically ...

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The Impact of Human Error on the Practice’s Systems and Processes

Anne Genge returns to speak to Dr. Suham Alexander about the impact that human error can have in a dental practice. While security and privacy issues can be circumvented by systems and software, people still have a significant touch point in the practice. Ways in which the human element can affect the practice: Access – who has access? to what, from where? Internet – access the “wrong” sites Email – ransomwares, viruses, breaches of common email services (eg. Yahoo) Systems – updates to operating systems and applications are not installed, as required Backups – configuration should be verified Devices/Drives – ...

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CE Showcase ASM2017: Navigating Retirement: Enhancing Your Life After Dentistry

Based on the overwhelming success of the session CDSPI presented at the Pacific Dental Conference, I asked Ron Haik, VP Investment Advisory Services at CDSPI, to come back again to speak to us about their session at the ODA #ASM150: Navigating Retirement: Enhancing Your Life After Dentistry. Their session will feature a comprehensive financial and quality of life approach to retirement planning, based on lessons learned from CDSPI’s recent survey of retired Canadian dentists. Chiraz Guessaier, CDA Oasis Manager If you’re not attending ASM and wish to receive Dr. Roadburg’s book Life after Dentistry, email investment@cdspi.com Highlights Whether you are years away or ...

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CE Showcase ASM2017: Volunteerism: An Opportunity to Give Back

It’s always a pleasure to speak with Drs. Jack Cottrell and Donna Brode, speakers at the upcoming ASM 2017 in Toronto in May. They kindly accepted to be interviewed about their session: Volunteerism: An Opportunity to Give Back. Chiraz Guessaier, CDA Oasis Manager Highlights Dentists are highly trained professionals possessing very unique and coveted health-care skills. As leaders of the oral health-care teams in our communities we understand the huge health burden of untreated oral disease in populations unable to access care. Our dilemma comes from knowing we have a moral and professional duty to assist the less fortunate; however, with ...

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