Mr. Lyle Best, Chairman of CDSPI Board of Directors, spoke with Dr. John O’Keefe about the latest initiatives at CDSPI as well as their Member Assistance Program (MAP). Watch a shorter version of the video interview Watch the shorter version of the video interview Resources CDSPI website CDSPI Member Assistance […]
Great West Bulk Pay Dental FAQ Great West Bulk Pay Dental FAQ (French) Great West Dental Provider Statement Explained Great West Dental Provider Statement Explained (French) In July, Great-West Life is enhancing the payment process for all Dentists by offering weekly direct deposit payments instead of individual cheques per visit. Payments will include an easy-to-read […]
Dr. Suham Alexander, Oasis Discussions Clincial Advisor, interviewed David Chong Yen, Chartered Professional Accountant about key information dentists need to know when purchasing a dental practice. David obtained his Bachelor of Arts from the University of Toronto in 1980 and his Chartered Accountant designation in 1983. He has completed the CICA In-Depth Tax courses and […]
Dr. Jennifer Zelmer, Executive Vice President of Canada Health Infoway, spoke with Dr. John O’Keefe about electronic health records and their impact on dentistry. Dr. Zelmer received her PhD and her MA in economics from McMaster University and her B.Sc. in health information science from the University of Victoria. In addition to her role at Canada […]
Dr. Sheila Raja, Assistant Professor in the Department of Pediatric Dentistry at the University of Chicago Illinois, reviewed the prolific feedback that we had received for the communication scenario, posted on April 2nd, 2015. She spoke with Dr. John O’Keefe about the importance of communication in the dental office and she shared some valuable strategies that […]
This summary is based on the article published in the Journal of the American Dental Association: Dentist-patient communication techniques used in the United States. The results of a national survey (May 2011) Gary Rozier, DDS, MPH Alice M. Horowitz, PhD Gary Podschun, BA Context Communication between dental care providers and patients long has been recognized […]
This resource is courtesy of the American Dental Association, published in their latest JADA edition (February 2015): Five tips for leading your team. Roger P. Levin, DDS 1. Establish a professional work environment Employees typically emulate their leader’s behavior, whether positive or negative. Responsible leaders, though, recognize that they must consistently be the kind of staff member […]
This post is largely adapted from the PennWell’s Dental Group CE information pamphlet: 10 Top Management Tools for a Successful Practice Download the Powerpoint Presentation (PDF) Download the Pamphlet (PDF) Watch the Video This information was reproduced with permission from the PennWell’s Dental Group. This information is provided as a clinical support tool and does […]