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Clinical Systems

What factors should I consider when purchasing appointment-confirmation software for my office?

This question came our way from a practising dentist in response to a recent “Plugged In” article in the JCDA: I am seriously considering adding some software which allows communication with patients by email to confirm appointments. What are the pros and cons of the different systems available to me? What specifications should I insist on in the systems I evaluate? Dr. Jeff Glaizel of Toronto who authors our “Plugged In” column provided this initial response. When evaluating a specific communication technology solution for your office there are 2 main areas to look at: 1. Does the workflow fit into ...

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