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Issues & People

Practice leader: how do you build a good team?

This summary is based on the article published in Dental Economics: Leading the practice team to success (August 2013) Many excellent dentists struggle with their responsibilities as leaders, especially in the area of team management. Contending with reality The team is usually made up of front desk coordinators who usually have no formal training and of dental assistants and hygienists who have clinical training, but typically have no training in the practice management aspects of their jobs. Even when dentists hire office managers, they may lack formal training or experience relevant to dental practice operations. This is the reality for ...

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Marketing: where to begin?

This summary is based on the article published in Dental Economics: Marketing-where to begin? (August 2013) Many factors determine whether a business can be successful in a particular area, such as demographics, socioeconomic status, major employers, competition, insurance participation, and demand for services. As any other dentist, you want to grow your practice and feel the need to apply some “fertilizer” in the form of marketing, but you don’t know which fertilizer to use. I recommend that you start with some very deliberate internal marketing fertilizer: Customer Service. Here are some wonderful internal marketing methods that are cheap and effective: Recognition ...

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View from the Chairside: Does digital scanning work on deep preparations?

  By Dr. Amarjit Rihal Dr. Amarjit Rihal graduated in 1995 from the University of Manitoba and is a partner in a large group practice. Currently, he is the President of the Manitoba Dental Association and serves on the boards of the National Dental Examination Board (NDEB) and the Commission on Dental Accreditation of Canada (CDAC). Dr. Rihal’s interests include CAD/CAM and implant dentistry and he currently is a mentor for CERECDOCTORS.com I get many questions about the accuracy of making digital impressions/milling equipment when dealing with the margination of deep restorations. With Cerec’s Omnicam you are not limited to ...

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View from the Chairside: How to deal with dental complications of C-PAP Devices?

By Dr. Janet Leith   Dr. Janet S. Leith has practiced general dentistry in Ottawa, ON for 17 years. She is a 1992 graduate of the Faculty of Dentistry at the University of Manitoba. She completed the Continuum at the Pankey Institute, is a founding member of the Ottawa Women Dentists Study Club, a Councillor for the Ontario Dental Association, and Secretary for the Ottawa Dental Society. In my daily practice, I see trends developing. These can be new patterns of decay, perio issues, restorative issues, etc. If I am smart enough, I take notice, start to research what I am ...

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View from the Chairside: to probe or not to probe?

By Dr. Thomas Shackleton Dr. Shackleton is a general dentist in Calgary, Alberta, with a practice limited to endodontics. He is currently working on a 3-year master’s degree in orofacial pain and oral medicine through the University of Southern California. I see cases like this almost daily. The patient comes in with mild discomfort, especially when eating. Some swelling that comes and goes. An occasional bad taste. The radiograph shows a large, radiolucent “J” shaped lesion around one of the roots. Often the lesion will extend into the furcation. We diagnose it as an abscess, which is exactly what it ...

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Can we do anything about the looming oral health care crisis in Canadian Long-Term Care facilities?

If we are to believe an article that appeared recently in the New York Times titled “In Nursing Homes, An Epidemic of Poor Oral Hygiene”, many of the oral health care needs of residents of long term care facilities (LTCs) in the US are not being met. It is probably fair to assume that many of the same needs are going unmet in Canada In order to find out what the Canadian Dental Association is doing about this looming “epidemic” in Canada, I spoke recently with Dr. Mitch Taillon, a member of the CDA Board of Directors, who also chairs ...

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Réflexions dentaires: comment réduire le risque de blessure en manipulant les aiguilles dans ma clinique?

Par la Dr. Louise Desnoyers Dre Louise Desnoyers est diplômée de l’Université de Montréal (1991). Elle exerce actuellement sur la réserve de la nation crie à la baie James au Québec. Elle détient une vaste expérience de 35 ans en enseignement dans un collège public et à l’Université McGill et a fait partie de la mission humanitaire DSF au Guatemala et au Honduras en 2004, 2005 et 2009. En gardant le contenant pour les objets coupants le plus près possible, dans ma salle. Selon l’Organisation Mondiale de la Santé (OMS), le moins de personnes qui les manipule le contenant, le ...

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View from the Chairside: How can I decrease the risk of injury from dental needles in my clinic?

By Dr. Louise Desnoyers Dr. Louise Desnoyers graduated from the University of Montreal in 1991. She currently practices on the James Bay Cree reserve in Quebec. She holds an extensive 35-year teaching experience in public college and at McGill University and was part of the DSF humanitarian mission to Guatemala and Honduras in 2004, 2005, and 2009. Keep the sharp objects container as close to you as possible in the operative room. According to the World Health Organization (WHO), there is a reduced risk of injury with fewer individuals handling the container and shorter traveled distances to dispose of it. ...

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