Good Recordkeeping Saves Dental Practices
Dr. Mike Racich is a general dentist in Vancouver, British Columbia, and a graduate of UBC Dental School with more than 30-years’ experience. Since the late 1990’s, Dr. Racich has been mentoring his dental colleagues and does so currently via didactic and clinical study clubs, coaching, consultation, proprietary programs, and lecturing. He has also written several dental articles in peer-reviewed and non-peer-reviewed publications, and authored three books. Dr. John O’Keefe sat down with this dentist, mentor, and coach to review a case study and talk about how to manage and respond to a patient complaint that triggers record keeping concerns, in this case from the College of Dental Surgeons of British Columbia (CDSBC). Key discussion topics include:
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Read/download the transcript of the conversation (PDF)