Holding the Difficult Conversations with Katherine Eitel-Belt
How should dentists engage in difficult conversations with their staff about poor performance or behaviour?
Katherine Eitel-Belt is a coach and speaker; and today, she is here to answer that very question by providing dentists with tools and processes for tackling tough conversations at work.
Known as The Un-Scripted Communication Expert in the US, Canada, and the UK, she is the CEO/founder of LionSpeak, a company helping professionals communicate with greater clarity and inspiration in a powerful, un-scripted, and authentic way. Using non-traditional methods, Katherine helps professionals and teams bust through barriers and achieve phenomenal results. Through this work, she has become a mentor to other consultants, trainers, speakers, corporate executives, and managers.
Katherine is a Spotlight-On-Speaking champion, National Speaker’s Association member, Speaking Consulting Network board member, past-president of the Academy of Dental Management Consultants, Faculty Member of the Dental Business Institute, and recipient of the Linda Miles Spirit Award.
During this OASIS conversation, Katherine explains:
Oasis Moment/Preview (2.02″)
Watch the Full Conversation (18.47″)
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Until next time!
CDA Oasis Team