The Impact of Human Error on the Practice’s Systems and Processes
April 19, 2017
Anne Genge returns to speak to Dr. Suham Alexander about the impact that human error can have in a dental practice. While security and privacy issues can be circumvented by systems and software, people still have a significant touch point in the practice.
Ways in which the human element can affect the practice:
- Access – who has access? to what, from where?
- Internet – access the “wrong” sites
- Email – ransomwares, viruses, breaches of common email services (eg. Yahoo)
- Systems – updates to operating systems and applications are not installed, as required
- Backups – configuration should be verified
- Devices/Drives – unauthorized use for charging devices or copying information, potential source of viruses
- 3rd parties – access of our partners (e.g. IT support)
Resource
Dental Office Data Privacy_Security – Assessment
View the Oasis Moment
View the full video interview
Is it possible to post a written version of these interviews? Im finding it much more difficult to listen to a video than read an article. Enough so that I don’t bother listening even though I am interested in the material.
Hi Lisa,
We do provide a summary of the main points discussed un the video, which I am sure you have seen in the post. However, I will request internally to transcribe the videos and post the transcription on our website. I will email you when those are available.
Thank you for your continued support to CDA Oasis.
Chiraz Guessaier
CDA Oasis Manager